BOOKING & CANCELLATION POLICY
Clients are advised to arrive on time for their appointment so that the necessary forms can be completed. Late arrival may result in a reduction of treatment time or cancellation of the appointment. We will endeavour to ensure that your appointment runs to time, however, should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance.
A charge will be incurred for missed appointments. This cancellation policy is in place as a courtesy to both our Therapist and to other clients. 48 hours’ notice is required for cancellation of any appointment to avoid losing your deposit or a session of your course.
Prior to any treatment all clients will undergo a consultation to assess whether the treatment is suitable for them, if not, we will inform the client as to the reasons why. If we do not believe that a particular treatment is in the client’s best interests, we reserve the right to refuse to treat them.
If you are taking any medication or have any medical conditions you must consult your own doctor to confirm your suitability for any treatments booked in with us. You must be over the age of 18 to have aesthetic treatments performed in our clinic.
We at Skulpture Body and Mind use what are considered best practice and up-to-date techniques to ensure that all clients have the best possible outcome but due to the nature of the non-surgical and non-invasive treatments that we offer, there can be no guarantees as to the precise results of any treatment undertaken. Results will vary from person to person. Factors such as lifestyle, medical history and age can affect results and the longevity of results. As with all aesthetic procedures, there can be a whole spectrum of results so clients should note that the final outcome, their expectations, and the predicted realistic outcome may be different.
The results shown on this website are from clients and are typical, however the results are not guaranteed.
Clients are required to give written consent to a treatment. They may withdraw that consent at any point or terminate their treatment verbally.
Skulpture Body and Mind will not be liable in contract, tort or otherwise for any economic loss (including, without limitation, loss of profit), or for any other special, indirect or consequential loss or damage arising out of, or in connection with, its provision of any goods and/or services to the client. It is the client’s responsibility to ensure that he or she provide us with all relevant medical details prior to each treatment. Skulpture Body and Mind will not be liable for any damage that occurs as a result of the client’s failure to disclose such details. The client agrees to comply with all instructions and/or recommendations given to them by, or on behalf of, Skulpture Body and Mind regarding the care of a treated area.
The prices listed are a guide and subject to confirmation at the time of consultation.
We at Skulpture Body and Mind aim to exceed all our client’s expectations and provide them a first-class service and an enjoyable experience. However, we recognise that sometimes things go wrong and if at any point a client is dissatisfied with any aspect of their treatment, we ask that they notify us within 48 hours of their appointment, either by telephone or by e-mail so that we can listen carefully to any concerns and do our utmost to provide a suitable solution. Any adverse reaction to a treatment must also be reported to us by telephone or email within 48 hours of the appointment. We are committed to ensuring that any complaints or concerns are dealt with efficiently and effectively.
By accessing and using our website you are indicating your acceptance to be bound by our terms and conditions. If you do not agree, you should not use this website. It is forbidden to make any alterations to this website or infringe the operation of the site. If you infringe these obligations, you will be liable for any loss or damage that this may cause to Skulpture Body and Mind.
This website contains material which is owned by Skulpture Body and Mind. This material includes, but is not limited to, the design, layout, appearance, text and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
It is strictly forbidden to utilise, reproduce or modify any of the content on this website (including written content, images, logos, PDF or other documents) electronic or otherwise for commercial purposes without prior written approval from a Director of the company. You may download, store and use information contained on the pages of this website for your own personal use and research.
Whilst we have taken every reasonable precaution to keep material on this website up to date and accurate, occasionally there may be information on the site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We endeavour to maintain effective maintenance of this website but do not guarantee that use of this site will be uninterrupted or error free. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel bookings if any information is inaccurate at any time without prior notice. We will endeavour to remedy any inaccuracies or errors once reported within the shortest possible time.
Skulpture Body and Mind do not make any representation or warranties of any kind (expressed or implied) with respect to the contents or operation of this website, including any hypertext links or other items accessible either directly or indirectly through this website and any such representations and warranties are excluded by this notice.
Your use of any information or materials on this website is done entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
All the information on this website is intended to assist individuals to make an informed decision about the treatments that we offer. We do not offer medical advice or diagnosis any medical condition. The site is intended to provide users with educational information only.
Skulpture Body and Mind do not accept any liability for loss or damage, whether direct or indirect, consequential or punitive that you may suffer as a result of your use of this website including but not limited to computer service or system failure, access delays or interruption, data non-delivery or mis-delivery, computer viruses or other harmful components, breaches of security or unauthorised use of the system arising from “hacking” or otherwise.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
This website is made available on the basis that all liability whatsoever for any loss or damage arising out of use of this website or reliance upon the content of this website is excluded to the fullest extent permitted by law.
The content and your use of this website and any dispute arising out of such use is subject to the laws of (England, Scotland and Wales).